Privacy Policy
Last updated: May 2026
1. Information We Collect
When you place an order, we collect your name, email address, shipping address, and payment information. Payment data is processed by Stripe and is never stored on our servers. We may also collect anonymous usage data to help improve the Site.
2. How We Use Your Information
Your personal information is used solely to process and fulfil your order and to communicate with you regarding your purchase. We will only contact you for marketing purposes with your prior consent.
3. Data Sharing
We do not sell or share your personal data with third parties, except as required to fulfil your order (e.g. shipping carriers) or to comply with legal obligations. We do not use your data for advertising purposes.
4. Cookies
Our Site uses only essential cookies required for cart and checkout functionality. We do not use tracking or advertising cookies without your consent.
5. Data Retention
Order data is retained for 7 years as required by Japanese tax law. After this period, your data is securely deleted.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at japanskygems@gmail.com. We will respond within 30 days.
7. Security
We implement industry-standard SSL encryption and appropriate technical measures to protect your personal information from unauthorised access, disclosure, or misuse.
8. Contact
Japan Sky Gems
Motoasakusa 3-13-8, Taito-Ku, Tokyo, 111-0041, Japan
japanskygems@gmail.com